Overview

Entry-level IT and Project Coordination professional with a Master’s in Information Technology from INTI International University, Malaysia and a Bachelor’s in Computer Science from GIK Institute, Pakistan.


Published author of two peer-reviewed research papers in a Scopus-indexed Journal and an active scientific Journal reviewer.


Hands-on experience in International Business Development and Technical Support through a remote internship, involving B2B communication, Stakeholder management, and operational coordination.

Experience
Internship (Online)
GAOTek Inc.
GAOTek Inc is a leading provider of advanced technological products and solutions. The company specializes in a wide range of products and services, including telecommunications, fiber optic, biomedical, scientific, and industrial instruments. GAOTek's products and services are used by various industries including telecommunications, healthcare, research, and manufacturing. The company is known for its high-quality products, excellent customer service, and innovative solutions. GAOTek's mission is to provide customers with the most advanced technology available, and to be a reliable partner for customers in their research, development and production. They have a team of experienced professionals who are dedicated to providing customers with the best products and services.
Details
Organisation:
GAOTek Inc.
Duration:
3 Months
Positions:
Tech Support
Business Developer
Project:
Lead Generation
Channel Development
Teams worked with
I had the opportunity to work with two teams.
  • TekTube Sourcing Team (1 Month)
    My primary responsibilities included searching for videos related to IoT using assigned keywords, transcribing the videos, and documenting the ownership details. I was able to upload the documentation and videos to the company's cloud server. This involved extensive use of Microsoft office toolset, which helped me gain proficiency in Microsoft Office tools and company's own software. I was given a weekly target of sourcing 25 videos, and I was able to achieve this goal consistently throughout the internship. My work in this team helped me to understand the IoT industry better and also helped me to develop my skills in finding relevant information from the internet, as well as in using software specific to the company.
  • Business Development Team (2 Months)
    Worked alongside an international management team on business development processes such as digital marketing, BPO, online lead generation, B2B communication, and CRM. Communicated with higher management of various organisations worldwide, promoting Company's services, attending meetings and workshops. I was able to generate 600+ potential business opportunities (companies + leads) and report them to my management. I used various softwares to accomplish my daily tasks. My target for the internship was to find 30 positive responsive leads from different companies, and I was able to achieve this goal in 1.5 months. This experience helped me to develop my skills in lead generation, digital marketing, and communication. Additionally, working with a professional team helped me to understand the business development process better and also helped me to develop my teamwork skills.

    In addition to my daily tasks and responsibilities, I also had the opportunity to attend various meetings and workshops within the company. This provided me with a broader understanding of the company's operations and allowed me to gain valuable insights into the industry as a whole.

    Furthermore, I also had the opportunity to work on a report for the company, which gave me a chance to apply the knowledge and skills I gained throughout the internship. I was assigned the topic "How to Improve" for the report which involved me giving my opinion on how GAOTek Inc can improve as a company and also how this internship program can be enhanced. I completed this project and received positive feedback from my management for my efforts and ideas.
Phases of BD process
1
Finding Leads
Actively researching and identifying potential leads through various channels, such as online platforms.
2
Communicating with Leads
Engaging with prospective clients through effective communication strategies, including direct messaging, emails, and arranging meetings, to understand their needs, present our products/services and establish strong relationships.
3
CRM
Maintaining a comprehensive Record of all interactions and relevant details with the clients, ensuring acurate and up-to-date information for future reference of the Team. Used Bitrix24 platform for CRM and Team collaboration.
4
Daily Report
Compiling daily reports summerising the progress made, key activities and targets achieved during the BD process, providing valuable insights to the team and management for informed decision-making and strategising.
  • Performance:
    My successful completion of the internship's targets ahead of schedule led to the management entrusting me with the responsibility of mentoring and training other interns. As a testament to my exceptional performance, I was offered a job, which I regrettably had to decline due to a conflict with my university schedule at that time.
    Outcome:
    Overall, this internship provided me with hands-on experience in a business environment and workflow, further allowing me to develop professional work ethics and a global mindset.
Certifications
  • On-the-Job training in Technical support
  • On-the-Job training in Digital Marketing
Remarks
  • Shaheer Hussain Qazi has been one of the most hardworking and best performing interns in the program. He has taken initiative, and used his skills and knowledge to affectively accomplish the internship target. He has always assisted his colleagues and was very disciplined in his work. His focus in this 3-month program was inclined more towards learning than anything else. His performance during this internship has truly been exemplary.
    Aria Agarwal
    Asst. Operations Manager - PR & BD
  • Shaheer learned everything very quickly and did not make any mistake throughout his time.
    Anna Fatima
    TekTube Sourcing Team Manager
Skills
Personal Skills
Work Ethics
Well Organised
Responsible
Adaptive Learner
Attention to Detail
Result Oriented
Honest
Team Player
Practical Skills
Business Development
B2B Communication
Online Lead Generation
Business Report Writing
Client and Customer Service
Microsoft Office Tools: Word, Powerpoint & Excel
Customer Relationship Management (CRM)
CRM Software/Tool used: Bitrix24
Knowledge-Based Skills
Entrepreneurship & Business Planning
Business Ethics and Sustainability
Professional Responsibility
Market Research and Analysis
Legal and Intellectual Property
SWOT Analysis
Ongoing Learning
Project Management
Business Analysis
Practical Skills
C++
Object Oriented Programming
Data Structures & Algorithms
Version Control System (Git)
Microsoft Office Tools
DevOps Practices
Knowledge-Based Skills
IT Project Management
Data Security and Privacy
Cybersecurity
Fundamentals of Computer Science
Software Development Methodologies
Computer Organisation & Architecture
Ongoing Learning
IT Project Management
IT Support
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